city of surprise

Cleanup Event Sept 12; free waste drop-off for Surprise residents

Surprise residents are permitted to drop off non-hazardous residential waste free-of-charge at the Northwest Regional Landfill, 19401 W. Deer Valley Road, from 7 a.m. to 1 p.m. Read more…

Surprise, AZ (August 31, 2020) Calling all Surprise businesses – the city’s Economic Development Department wants to hear from you! Cast your vote on what types of virtual education classes you want to see us offer, as well as what mixers and fun events we can host online to create networking connections.

This effort is part of the city’s overall modification and ramp-up of virtual small business services due to COVID-19. The City of Surprise Economic Development Department and its startup program, the AZ TechCelerator, want input from the business community on what learning opportunities would help them most.

From Monday, August 31 through Friday September 11, Surprise business owners are invited to weigh in on which business education topics spark their interest the most, including marketing, accounting, grant writing, and more. 

Surprise, A‌Z (August 31, 2020) City of Surprise administrative offices will be closed Monday, September 7 due to Labor Day.

Also due to the holiday, City of Surprise sanitation customers ONLY are reminded there will be a modified collection schedule that week that will postpone collection by one day. There will be no service Monday. Collection will resume on Tuesday, September 8.

Please note, not all Surprise residents are City of Surprise sanitation customers, and as such, may not experience a change in pickup service. Please check with your service provider.

For questions about the pickup schedule, please call 623.222.1900.

Regular City Council Work Session & Meeting

Agendas for the September 1, 2020 Regular City Council Work Session and Regular City Council Meeting have been posted at:

Questions concerning the City of Surprise Council Agenda? Contact the City Clerk’s office at: 623.222.1200 or via email:

S‌urprise, A‌Z (August 21, 2020) On November 7, 2017 registered voters in Surprise approved three General Obligation (GO) Bond questions in the areas of Public Safety, Traffic Congestion Mitigation and Pavement Preservation. The three questions represent 10 Capital Improvement Projects for a total bond amount of $59.5 Million. The first of two issuances received an AA rating from S&P and was issued in May 2018. The second issuance is scheduled for Council approval at the September 1st Council Meeting and has received an AA rating from S&P. The second issuance is scheduled to be sold in late September.

Standard and Poor’s (S&P) assigned its AA long-term rating to the anticipated $17.485M series 2020 obligation bonds and affirms the city’s General Obligation (GO) Bond rating, and issuer credit rating of AA. The outlook is stable.

The credit rating firm cited the following criteria for the upgrade (view full report):

·         Strong economy, with access to a broad and diverse metropolitan statistical area (MSA)

·         Strong management, with good financial policies and practices

·         Very strong budgetary flexibility and liquidity, and adequate budget performance

·         Very strong liquidity

·         Strong debt and contingent liability position

·         Strong institutional framework

Surprise, AZ (August 26, 2020) The City of Surprise Parks & Recreation Department is now enrolling for the fall session of special interest classes, including aqua aerobics; pee wee soccer, t-ball and football; coding 4 kids; cheer and much more!

Classes are available for pre-school through adult and will be held at various locations throughout Surprise. The City is also offering new virtual options.

Please note, class and lesson dates are tentative and subject to change or cancelation. 

The City of Surprise Parks & Recreation Department is implementing COVID-19 health and safety protocols, including but not limited to, increased sanitizing and limited class sizes. 

For a current list of classes, course dates and fees, visit or contact the Parks & Recreation Office at 623.222.2000.

Surprise, A‌Z (August 18, 2020) The city’s DevelopNEXT effort to simplify and modernize its development and design standards is advancing with a new draft available for both the general public and stakeholders to provide comments related to Land Development Ordinances (LDO) and Planning and Engineering Design Standards (PEDS).

The newest updates to the draft LDO and PEDS documents are available for review on city’s website at Comment boxes are also available to submit feedback. 

The City Manager is responsible for carrying out the council-created policies, and directing the day-to-day operations of city government. The manager reports directly to the city council, and is subject to council performance reviews. The City Manager is responsible for drafting a balanced budget for council review and approval each year.

Frazier, MichaelCity Managermichael.frazier@surpriseaz.gov623.222.1022
Schott, MarkAssistant City Managermark.schott@surpriseaz.gov623.222.1023
Arthur, DianeDeputy City Managerdiane.arthur@surpriseaz.gov623.222.1422
Gent, MikeDeputy City Manager/Public Works
Montgomery, TracyEmergency Managertracy.montgomery@surpriseaz.gov623.222.1019
Fax: 623.222.1021
Holley, CarolInternal Auditor – SRcarol.holley@surpriseaz.gov623.222.1027
Matthees, AlisonInternal Auditoralison.matthees@surpriseaz.gov623.222.1032
Bianco, GloriaManagement Analyst – SRgloria.bianco@surpriseaz.gov623.222.1335
Osborne, DanielleManagement Analystdanielle.osborne@surpriseaz.gov623.222.1034
Tas, JodiGovernment Relations Administratorjodi.tas@surpriseaz.gov623.222.1330

city of surprise budget

Lexey Swall for The Pew Charitable Trusts

For city governments, the budget process is never easy. But this year, the COVID-19 pandemic and resulting recession have made that work exceedingly difficult—and the pain is only just beginning.

This was the consensus from several top city budget officials speaking at a July 8 online panel discussion organized by The Pew Charitable Trusts. The spending plans being adopted by major cities throughout the country are based on revenue estimates containing more than the usual dose of uncertainty.

4-in-10 Americans say they are not too or not at all attached to the local community where they live.

city of surprise

Surprise, AZ|West Valley View|1dWhite Tank Water Treatment Plant named 2020 Water Project of the YearThe AZ Water Association has recognized EPCOR USA with its 2020 Water Project of the Year Award for EPCOR’s $29 million expansion of the White Tanks Regional 

Arizona Department of Health Services Phased Reopening Plan for Paused Industries

The Arizona Department of Health Services (ADHS) today announced public health recommendations for the eventual safe reopening of paused businesses in the state of Arizona. Read more…

city of surprise

Arizona Department of Health Services Phased Reopening Plan for Paused Industries

COS-color-logo Opens in new window

The Arizona Department of Health Services (ADHS) today announced public health recommendations for the eventual safe reopening of paused businesses in the state of Arizona.

Surprise, A‌Z (August 10, 2020) The voter-approved Waddell Road Improvement Project has been completed, with all major traffic restrictions now lifted.

The north and south half of Waddell Road from the east limit of Loop 303 to Reems Road have been built out, and a traffic signal has been added at the intersection of Sarival Avenue and Waddell Road.

Surprise Mayor Skip Hall, who moderated the town hall event with McSally, said his suburban city went from a $7.5 million budget surplus in February to an estimated $15 million deficit now. 

Surprise, A‌Z (August 6, 2020) Surprise City Manager Mike Frazier has announced that Lee Lambert will serve as the city’s new Water Resource Management Director.

Lee has served as Acting Director of the Water Resource Management (WRM) Department since February, stepping in from his role as Assistant WRM Director. 

city of surprise election…..

Knowledge is power

ARS 9-500.14. I am going to charge the City of Surprise used city or town resources or employees to influence the election held on August 4, 2020.

The Arizona Attorny’s office said the city was not in violation.

city of surprise election

I believe that the city of surprise campanied for councilman sanders & jack hasting on the city’s website……….in violation of ARS 9-500.14

ARS 9-500.14. Use of city or town resources or employees to influence elections; prohibition; civil penalty; definitions

A. A city or town shall not spend or use its resources, including the use or expenditure of monies, accounts, credit, facilities, vehicles, postage, telecommunications, computer hardware and software,…… (Web Pages) ………, personnel, equipment, materials, buildings or any other thing of value of the city or town, for the purpose of influencing the outcomes of elections. Notwithstanding this section, a city or town may distribute informational pamphlets on a proposed bond election as provided in section 35-454 if those informational pamphlets present factual information in a neutral manner. Nothing in this section precludes a city or town from reporting on official actions of the governing body.

city of surprise

Keeping children emotionally safe during COVID-19

The coronavirus has brought change and uncertainty to everyone, especially children. Although kids are known to be resilient, they may find difficulty coping with the pandemic.

Find out how you can help children understand the new normal.  

Learn More

Surprise, AZ (August 3, 2020) Surprise is joining cities across the country in asking residents to make a long-term commitment to manage water resources more wisely by taking part in the annual Wyland National Mayor’s Challenge for Water Conservation — and in return residents can win $3,000 towards home utility payments, water saving fixtures, and hundreds of other prizes. Plus, one lucky charity will receive a 2020 Toyota Highlander Hybrid to serve the community.

Surprise, AZ (August 3, 2020) The Surprise Parks and Recreation Department is now accepting registrations for Fall Adult Co-ed and Men’s Softball, Men’s Basketball, Co-ed and Women’s Kickball, Men’s Flag Football, and Co-ed Indoor Volleyball leagues. 

New and returning teams may register beginning August 3. Participants must register as teams.  

Registrations for the Fall 2020 season can be accepted by phone or by completing the online registration form at


Two kinds of tests are available for COVID-19: viral tests and antibody tests.

  • A viral test tells you if you have a current infection.
  • An antibody test might tell you if you had a past infection. An antibody test might not show if you have a current infection because it can take 1–3 weeks after infection for your body to make antibodies. Having antibodies to the virus that causes COVID-19 might provide protection from getting infected with the virus again. If it does, we do not know how much protection the antibodies might provide or how long this protection might last.

city of surprise


  1. Accreditation Team Invites Public CommentBetween August 3-5, 2020, assessors from CALEA will be conducting a virtual assessment of the Surprise Police Department as part of the reaccreditation process prior to granting reaccreditation for another four years. Read more…

To combat the spread of COVID-19, the Police Department is suspending the following programs until further notice:

  • Prescription Drug Take Back Kiosk. For alternative RX disposal locations:
  • Civilian Ride Along program & tours of police department
  • Fingerprinting services limited to court mandated printing only
  • Police Explorer program
ARIZONA WATER BLUE PRINT Introducing the Arizona Water BlueprintTo coincide with the 40th Anniversary of Arizona’s Groundwater Management Act, the Kyl Center for Water Policy today launched an innovative, online map and water data hub to help our state’s communities plan for a more resilient water future. It offers data visualizations and in-depth multimedia content on important water-related topics.The goal of the Blueprint tool, which includes more than 40 data layers – such as irrigation districts, water withdrawal wells, and Active Management Areas is to encourage holistic approaches to water planning & policy making.

Go to the Blueprint

Beginning July 1, 2020, single-family solid waste (trash) customers will pay a monthly base rate of $23.40. The rate schedule will then increase the rate by $0.10 each fiscal year beginning in 2021, bringing the rate to $23.70 on July 1, 2023. Residential water and wastewater utility rates will remain unchanged.